Booking Process

Why can't I see the car I want in the search results?
If the vehicle you want is not showing in our comparison it is probably booked out and not available. Please Contact Us if you need help.
Mon, 19 Feb, 2018 at 11:56 AM
I am travelling with more than five passengers. What sort of vehicle should I hire?
Only cars under the category 'Van' have more than 5 seats. Vans seat 8 passengers. ALL other categories seat only 5 passengers. Van Examples: Toyo...
Mon, 19 Feb, 2018 at 12:04 PM
Can I hire a truck, bus or ute?
We do not offer these sorts of vehicles within our comparison so we created some very helpful guides to help you. Email Phone International Avis 0800 284...
Mon, 19 Feb, 2018 at 12:04 PM
Can I get a quote without giving my credit card details?
Yes. That is what VroomVroomVroom does best.
Mon, 19 Feb, 2018 at 12:06 PM
Why are my flight details important?
There are two important reasons why this information is helpful on reservations. The flight information indicates to the Car Rental Company where to have y...
Mon, 19 Feb, 2018 at 12:09 PM
I have not received my booking confirmation email.
Check your spam or trash, as yahoo, and some business email clients recognise the email as spam.
Mon, 19 Feb, 2018 at 12:10 PM
Can I make a reservation for a one-way car hire?
Yes. All of our suppliers allow one way rentals via the VroomVroomVroom website. Please note: one way rentals may incur a one way fee, though this fee will ...
Mon, 19 Feb, 2018 at 12:11 PM
What happens when I click book and the page says 'Unavailable'?
The booking has NOT completed. The reasons can be: The session timed out - (the rate may no longer be available if someone else was booking at the same tim...
Mon, 19 Feb, 2018 at 12:14 PM