Booking, Cancellation & Modification - USA

Can I cancel my booking in the United States?
Yes, you are able to cancel your booking free of charge if it is prior to 48 hours from pick up.  Please let us know if you need your reservation cancelled ...
Thu, 5 Jul, 2018 at 12:30 PM
How do I modify my booking in the United States?
You can modify your car rental booking by contacting our Customer Care Team. You can do this via phone, email or live chat, or alternatively by just replyin...
Thu, 5 Jul, 2018 at 12:32 PM
Why are flight details important in the United States?
One of the reasons why car rental companies request your flight information is because if your flight is delayed, they will ensure a staff member is availab...
Thu, 5 Jul, 2018 at 12:34 PM
Why can't I see the car I want in the search results in the United States?
Suppliers send the available cars to the VroomVroomVroom based on the travel details you entered on our search box.  If the vehicle group is sold out, nor u...
Thu, 5 Jul, 2018 at 12:35 PM
Can I hire a car today in the United States?
Most locations require at least three hours notice before pick up, and some require 24 hours. When you run your search, those that can confirm your booking ...
Fri, 4 May, 2018 at 12:26 PM
Why am I receiving the message 'Unable to Book' in the United States?
Our suppliers operate on a supply and demand basis. If you book and the page says 'unable to book', it may mean you may be trying to search invali...
Thu, 5 Jul, 2018 at 12:36 PM
I have not received my confirmation email for my United States booking.
Your VroomVroomVroom booking is transmitted "live" from each car rental company's reservation system. You should receive a confirmation email...
Thu, 5 Jul, 2018 at 12:38 PM