Refunds

I returned my car early. Can I get a part refund for the day/s that I did not use the car?
No.  As stated in the  Product Cooling Off Period Terms & Conditions, no part refunds will be made including instances where an existing policy is modi...
Mon, 10 Jul, 2017 at 2:54 PM
I picked up my car later than planned. Can I get a refund for the day/s that I did not use the car?
No.  As stated in the  Product Cooling Off Period Terms & Conditions, no part refunds will be made including instances where an existing policy is modi...
Mon, 10 Jul, 2017 at 2:54 PM
Can I get a part refund?
No.  As stated in the  Product Cooling Off Period Terms & Conditions, no part refunds will be made including instances where an existing policy is modi...
Mon, 10 Jul, 2017 at 2:54 PM
What is the refund policy?
The refund policy is outlined in the Product Cooling Off Period Terms & Conditions.
Mon, 10 Jul, 2017 at 2:52 PM
Am I eligible for a refund?
Refund eligibility is assessed in accordance with the Cooling Off Period Terms and Conditions.
Mon, 10 Jul, 2017 at 2:53 PM
How long will it take for the refund to appear in my account?
The refunded amount may take 3 - 10 business days to appear on your credit card statement.
Tue, 3 Jan, 2017 at 4:27 PM
Where will the refund be paid?
Refunds are credited to the original account used to purchase the policy. We cannot pay refunds into an alternate account.
Thu, 28 Jul, 2016 at 2:51 PM
The car rental company would not accept my insurance so I purchased their excess reduction product. Can I get a refund?
Refund eligibility is assessed in accordance with the Cooling Off Period Terms and Conditions. The insurance we sell is an Allianz Austra...
Thu, 29 Sep, 2016 at 4:27 PM
I did not collect my hire car. Can I get a refund?
Refund eligibility is assessed in accordance with the Product Cooling Off Period terms and conditions.
Mon, 10 Jul, 2017 at 2:53 PM