Customer Liability When Hiring A Car

What is my financial liability when I rent a car?
Determining your total financial liability when renting a car can be very confusing and complicated. To learn about the components th...
Fri, 4 Nov, 2016 at 11:19 AM
What happens if I 'write off' the hire car?
If you damage a rental car during your hire period, you will be financially liable to pay for the assessed damage cost up to the excess value...
Tue, 15 Nov, 2016 at 2:59 PM
What happens if I damage the car? Am I covered?
Yes.  Damage costs up to your chosen plan value, either $4,000, $6,000 or $8,000, may be reimbursed in accordance with the Product Disclosure Statement (...
Mon, 10 Jul, 2017 at 3:00 PM
Am I responsible for the total replacement cost of the car?
No. The Customer’s financial liability when renting a hire car is capped at the excess value as outlined in the car rental company rental agr...
Fri, 4 Nov, 2016 at 11:20 AM
Do i need to purchase insurance? Does this not come automatically with hire car?
Insurance is not automatically offered when you hire a rental car. The Customer’s financial liability when they rent a hire car is the renta...
Tue, 11 Oct, 2016 at 11:23 AM
What is the rental vehicle excess?
The car rental company has their own insurance for the car.  The rental vehicle excess is the portion of the car insurance cost that ...
Fri, 4 Nov, 2016 at 11:22 AM
What happens if I cause injury or death as a result of a car accident?
As the owners of hire cars, car rental companies have Compulsory Third Party (CTP) insurance for their vehicles in Australia. CTP insurance pro...
Tue, 27 Sep, 2016 at 2:33 PM
What is my financial liability when renting a hire car in Australia?
Determining your total financial liability when renting a car can be very confusing and complicated. The financial liability varies dependi...
Fri, 4 Nov, 2016 at 10:59 AM
What happens if I hit another car?
If you are in an accident that involves another vehicle, providing that the cause of the accident was not illegal or intentional and within the terms and co...
Tue, 11 Dec, 2018 at 3:01 PM