Delays can occur if no flight numbers are available.  Also, if your flight is delayed, the car rental company will ensure a staff member is available for a confirmed reservation.  If you are delayed longer than an hour, it is always best to contact the supplier. If you haven't yet, contact our Customer Care Team or reply to your confirmation email to add your flight number to your booking. 

If you’re traveling in another part of the world or would like more specific support about your journey, please contact us.